Healthcare and Social Assistance Outsourcing | Hire Reliable, Remote Filipino Professionals
Support patients and streamline operations with skilled, compassionate, and detail-oriented virtual staff — outsource healthcare and social assistance roles to the Philippines with Connected Workforce.
At Connected Workforce, we help healthcare organizations and social service providers outsource patient coordination, back-office support, and admin roles to experienced Filipino professionals. Whether you’re running a disability support program, medical assistance service, or patient care team, we’ll help you build a remote workforce that’s responsive, accurate, and aligned with your mission.
Who We Support in Healthcare and Social Services
We work with U.S.-based organizations of all sizes, including:
- Disability help groups
- Medical assistance companies
- Home health coordination services
- Patient intake and referral centers
- Insurance eligibility teams
- Private medical clinics and service providers
- Nonprofits in the health and wellness space
If your team handles medical data, client care, patient intake, or operational follow-up, we can help you build reliable offshore support.
Roles You Can Outsource
We help organizations outsource admin, patient-facing, and operational support roles, including:
Healthcare Support Roles
Social Assistance Support
- Medical Virtual Assistants
- Patient Intake Coordinators
- Appointment Schedulers
- Billing and Insurance Support
- Referral Coordinators
- EHR and CRM Admins
- Medical Records Assistants
- Disability Support Coordinators
- Benefits Eligibility Assistants
- Case Management Support
- Client Communications Assistants
- Data Entry and Documentation Specialists
Looking for a specific tool or niche role? Contact us ➜ and we’ll find a match.
Why Outsource Healthcare and Social Assistance Roles to the Philippines?
Healthcare and social assistance are people-first industries — but they’re also admin-heavy. Outsourcing to skilled professionals in the Philippines helps you relieve pressure on your internal team while keeping patient experience high.
Compassionate, Client-Centered Professionals
Filipino support staff are known for their empathy, warmth, and professionalism. They’re ideal for roles involving sensitive communication with patients, clients, or their families.
English Fluency and Clear Communication
Strong written and verbal English skills allow for accurate, professional communication — whether answering calls, updating medical records, or submitting insurance forms.
Experience with Medical and Disability Systems
Many of our hires have experience working with U.S. healthcare companies or nonprofits. They’re familiar with HIPAA guidelines, U.S. time zones, and common platforms like EHR, Kareo, DrChrono, and more.
Real-Time and After-Hours Support
Whether you need help during U.S. business hours or coverage during evenings/weekends, Filipino professionals can adapt their schedules to meet your operational needs.
Reduce Overhead Without Sacrificing Quality
Outsourcing helps you cut payroll costs by up to 70% — while still maintaining high-quality, process-driven support.
Want to know how Connected Workforce can help your business?
Outsourced Industry Categories
Why Work With Connected Workforce
We understand how sensitive and demanding healthcare and social assistance work can be. That’s why our process is built for accuracy, confidentiality, and long-term performance.
We Know the Industry
We’ve helped organizations in medical assistance, disability support, and patient care build scalable, remote admin teams that work.
Data Security and Confidentiality
We follow secure hiring protocols, implement NDAs, and help you maintain HIPAA-compliant workflows as needed.
Client-Focused Talent
Our hires bring the soft skills you need to support vulnerable populations, from patients navigating appointments to clients seeking benefits assistance.
Flexible, Affordable, and Scalable
Start with a single virtual assistant or build an entire back-office team. Our model flexes with your caseload, budget, and goals.
Cost savings
Annual Savings
Long-term contract
How we work
Our Simple 4-Step Process
01
Define Your Needs
Let’s clarify the support you need — whether it’s daily scheduling, referral processing, or eligibility verification. We’ll help define the ideal candidate profile.
02
We Source and Vet Talent
We tap into our network of experienced Filipino healthcare and admin professionals. Every candidate is screened for:
- Communication skills
- Data accuracy and confidentiality
- Relevant system knowledge (EHR, CRMs, Medicaid portals, etc.)
- Empathy and client-facing maturity
03
We Organize Interviews, You Hire
Review a shortlist of pre-vetted candidates. We arrange interviews and assign test tasks as needed, allowing you to choose your preferred hire.
04
We Handle Admin and Support
We manage payroll, compliance, contracts, and onboarding. You manage the work — we handle everything behind the scenes.
Straightforward contract. No setup fees. Pay only for productive hours worked.